Who are we?

Student Services is made up of a range of specialist student facing support services, including Careers, the Chaplaincy, the Counselling and Mental Health Advice Service, the Disability Advisory Service and the Student Support Team.

The Office of the Director of Student Services has responsibility for the overall strategic delivery of student support services at Imperial.

Careers Service + Chaplaincy

Careers

Whether you’re a first year undergraduate or finishing your doctoral thesis, the Careers Service has tailored support for your needs. They offer:

• One-to-one careers consultations
• Careers events throughout the academic year
• Support for disabled students
• A wide range of online resources to support your career development
• Support for Imperial alumni up to three years after graduation

Click here to go to the Careers Service

Chaplaincy

The Chaplaincy welcomes all students and staff of the College, of any faith or none. The team of Chaplains and faith advisers offer many services, including mindfulness sessions, personal development coaching and one-to-one confidential support in times of crisis, stress or uncertainty.

In addition to a multi-faith prayer space, the Chaplaincy has quiet spaces available for you to drop-in or book - a useful space if you want some time away from our busy campus.

Click here to go to the Chaplaincy

Student services 2

Counselling and Mental Health Advice Service

The Student Counselling Service is a free and confidential self-referral service available to all registered students. You can arrange a therapeutic consultation with a qualified and experienced counsellor to discuss your difficulties in a confidential and non-judgemental environment. You will be able to discuss whether counselling might be helpful and what other sources of support might be appropriate.

The Service also provides mental health advice and support for students with moderate to severe or enduring mental health difficulties.

Click here to go to the Counselling Service

Disability Advisory Service

The Disability Advisory Service provides individually tailored support for all Imperial students who have a disability or specific learning difference. The Service also offers advice to students who think they may have a disability or specific learning difference and are seeking an assessment. The Service offers support for:

• Specific learning differences
• Enduring mental health or health conditions
• Autism spectrum conditions
• Sensory and physical impairments

Click here to go to the Disability Advisory Service

Support + Wardens

Student Support Team

The Student Support Team provides support for students who face challenging circumstances or with additional barriers. Our goal is to ensure that you are never alone when you are at Imperial. Our team comprises:

• Support for students who have experienced harassment or sexual misconduct.
• Support for students from backgrounds who may face additional barriers including forced migrants, care experienced, estranged, and carers.
• Wellbeing advice for students in departments.

Click here to find out more about the Student Support Team

Warden Team

Every Imperial hall of residence has an experienced team of staff and senior students who are there to ensure that your hall is a great place to live and provide advice if you are experiencing any kind of difficulty. Wardens are experienced members of Imperial staff who have overall responsibility for the welfare of residents, and Sub-Wardens are PhD students who live in the halls and assist the Wardens in providing support.

Click here to find out more about Wardens

Who's who?

  • Hannah Bannister

    Personal details

    Hannah Bannister Director of Student Services

    Hannah's role

    As Director of Student Services, Hannah has overall responsibility for strategic delivery of student support initiatives at Imperial. She works closely with the university's Senior Leadership Team and Service Leaders to ensure that student wellbeing is at the heart of the College's mission.

     

  • Nicola Morgan

    Personal details

    Nicola Morgan Deputy Director of Student Services

    Nicola's role

    As Deputy Director of Student Services, Nicola supports the strategic planning and delivery of key initiatives in Student Services, with particular responsibility for pastoral support in residences, complex student casework and related safeguarding concerns. As well as management of a team overseeing other student support initiatives, including Report and Support.

  • Andrew Willson

    Personal details

    Andrew Willson College Chaplain

    Andrew's role

    As College Chaplain, Andrew leads the College's Multi-Faith Chaplaincy service. He coordinates a team of Chaplains and visiting Faith Advisors, as well as being a Church of England priest.

  • Claire Fox

    Personal details

    Claire Fox Head of Student Counselling and Mental Health Advice Service

    Claire's role

    As Head of the Student Counselling and Mental Health Advice Service, Claire leads a service of mental health clinical experts, including Counsellors, Mental Health Advisors, Mental Health Intervention Officers, and Study Mentors (mental health), as well as the operations team.  She is responsible for the overall strategic planning of the Student Counselling & Mental Health Advice Service. She also supports student strategic mental health development at the College.

  • Maureen O'Brien

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    Maureen O'Brien Head of Disability Advisory Service

    Maureen's role

    As Head of the Disability Advisory Service, Maureen leads the team of Disability Advisors and SpLD tutors who work in the service. She is responsible for the overall strategic planning of the Disability Advisory Service, and works with colleagues to support students and puts inclusion at the heart of everything the service does.  

  • Jason Yarrow

    Personal details

    Jason Yarrow Director of the Careers Service

    Jason's role

    As Director of the Careers Service, Jason has oversight of the operational running of the service and the development and implementation of strategy. He coordinates the different teams in Careers, including careers consultants, the employer relationship team, and the information team.

  • Jess Key

    Personal details

    Jess Key Executive Assistant to Director of Student Services

    Jess's role

    As Executive Assistant to the Director of Student Services, Jess is responsible for managing the operations of the Director's Office. She works closely with the Counselling and Mental Health Service, Careers, and Disability Advisory Service to facilitate a close working relationship with the Director's Office.